Privacy Policy.

01 Who we are

Pi by Saharty is the controller of the personal data described in this policy. Pi by Saharty · [Registered company details]. You can reach us about privacy matters through our support form; choose the topic “Privacy”.

02 Data we collect

Depending on how you use our services, we process:

• Account data — your name, email address, country, password (stored only as a secure hash) and, if you choose to share it, your professional role.
• Order data — the products you buy, price, date, order reference and country. Payment card or PayPal details are collected directly by our payment provider and are never seen or stored by us.
• Licence data — a hashed (anonymised) identifier of each computer you activate, the product and version, activation and licence-check timestamps, and the IP address used at activation.
• Support data — the messages, attachments and system information you send when you contact support.
• Website usage — privacy-friendly, cookieless analytics on our own servers: pages viewed, referring site, device type and approximate country. No cross-site tracking and no advertising profiles.
• Communications — whether you subscribed to our newsletter, and your preferences.

03 Why we use it and our legal bases

• To create and run your account, deliver downloads and manage licences — necessary to perform our contract with you.
• To activate software and prevent licence misuse — our legitimate interest in protecting our products, and performance of the contract.
• To process orders, taxes and invoices through our payment provider — performance of the contract and legal obligations.
• To answer support requests — performance of the contract and our legitimate interest in helping customers.
• To understand which pages and products are useful and improve the website — our legitimate interest, using aggregated, cookieless statistics.
• To send product news and offers — only with your consent, which you can withdraw at any time with the unsubscribe link or in your account.

04 Who we share data with

We share personal data only with service providers that help us run Pi, under contracts that require them to protect it and use it only on our instructions:

• our website and account hosting provider;
• [Payment Provider], our reseller and merchant of record, which processes payments, calculates and collects sales tax or VAT, issues invoices and handles payment fraud checks — for those activities it acts as an independent controller under its own privacy policy;
• our email delivery provider, for account, order and (if you opt in) newsletter emails.
• We may also disclose data where required by law or to protect our rights, customers or others.

05 International transfers

Our customers and service providers are located around the world, so your data may be processed outside your country. Where data is transferred from the European Economic Area, the United Kingdom or Switzerland, we rely on adequacy decisions or standard contractual clauses and appropriate safeguards.

06 How long we keep data

• Account and licence data — for as long as your account is active, and up to [24] months after closure so licences can be restored.
• Order and invoice records — for the period required by tax and accounting law.
• Support conversations — up to [36] months after the request is closed.
• Analytics — stored only as aggregated statistics.

07 Your rights

Depending on where you live, you have the right to access your personal data, correct it, delete it, receive it in a portable format, restrict or object to certain processing, and withdraw consent at any time. You can update most details in your account. For any other request, use the support form; we answer within one month. You also have the right to complain to your local data-protection authority.

08 Security

We protect data with encryption in transit (HTTPS), hashed passwords, signed licence files, two-step verification for staff accounts, access controls and regular backups. No system is perfectly secure; if a breach affects you, we will inform you and the authorities as the law requires.

09 Children

Our services are intended for professionals and adults. We do not knowingly collect personal data from children under 16 without parental consent.

10 Changes to this policy

We may update this policy as our services or the law change. We will post the new version here with a new “last updated” date and, for significant changes, notify you by email or in your account.